FAQs2023-06-16T10:08:53-04:00

FAQs

Frequently Asked Questions

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What integrations do you support?2023-06-16T07:55:19-04:00

We have integrations for Amazon Seller Central, QuickBooks Desktop, and Open Integration importing of CSV files.

Do I need to enter payment information for a free trial?2023-06-16T07:57:22-04:00

No, your 30-day free trial is risk-free! You get full access to ForecastRx tools and only need to enter credit card information to sign up for a subscription.

What Amazon marketplaces do you support?2023-06-16T07:58:39-04:00

We support all European and North American marketplaces. If you share inventory across North American marketplaces, select our NA marketplace. If you share inventory across Europe (excluding UK), select our EU marketplace.

Do you support Multi-Channel Fulfillment (MCF)?2023-06-16T07:59:15-04:00

Yes, we support MCF. As long as your MCF sales (such as selling on Shopify or Walmart) are fulfilled through Amazon, your total inventory and sales will be accounted for and forecasted for.

Do you forecast for Fulfilled by Merchant (FBM) items?2023-06-16T08:03:19-04:00

Yes, we can forecast your FBA and FBM items separately or link them together for an aggregate purchasing recommendation.

Do you forecast for kits?2023-06-16T08:03:41-04:00

Yes, we do! With the QuickBooks integration, ForecastRx will use your BOM information to accurately forecast and create purchase recommendations for individual unit sales as well as kit sales. With Amazon integration, we have a Kit Builder in the application to assign the product and component relationships.

Can I trust ForecastRx with my Seller Central account data?2023-06-16T08:04:02-04:00

ForecastRx is a trusted Amazon Selling Partner that is continually monitored and compliant with Amazon policies.

Who has access to my ForecastRx account?2023-06-16T08:04:28-04:00

Only your authorized users and select ForecastRx support team members have access to your account data.

What happens to my account if I choose to end my subscription?2023-06-16T08:04:55-04:00

Your account will still exist in the ForecastRx database unless you request for your account to be deleted.

Can I add more than one Amazon seller account to ForecastRx?2023-06-16T08:05:18-04:00

Yes, you can! If you manage multiple Seller Central accounts, their data will not be connected. You can allocate users access to more than one account. Ask a ForecastRx representative about Amazon Agency services and pricing!

Can I create purchase orders and Amazon FBA shipments in ForecastRx?2023-06-16T08:05:37-04:00

Yes, ForecastRx will tell you how much to order/restock and when, to minimize stockouts and optimize inventory levels. You have the ability to create Send to Amazon shipments right in ForecastRx and export purchase order recommendations to send to your suppliers.

How do you forecast demand?2023-06-16T08:05:57-04:00

ForecastRx uses multiple proven forecasting algorithms that analyze your sales history, identify trends, and recognize seasonality to predict future sales demand for each SKU in coming 12 months.

Is my data secure with ForecastRx?2023-06-16T08:06:20-04:00

ForecastRx takes data security and privacy seriously. It employs robust security measures to protect the confidentiality, integrity, and availability of user data. This includes encryption of data in transit and at rest, role-based access controls, and regular security audits. Additionally, ForecastRx adheres to industry best practices and compliance standards to ensure data protection.

How accurate are the forecasts generated by ForecastRx?2023-06-16T08:06:38-04:00

The accuracy of forecasts generated by ForecastRx depends on several factors, such as data quality and historical patterns. ForecastRx leverages advanced algorithms and machine learning techniques to provide accurate predictions, but it’s important to understand that no forecast is 100% accurate. However, ForecastRx continually improves its accuracy as it learns from new data.

How can I get started with ForecastRx?2023-06-16T08:06:57-04:00

To get started with ForecastRx, you can request a demo or contact the ForecastRx team to discuss your specific requirements and learn how the platform can benefit your business. The team will guide you through the onboarding process, including data integration and initial setup, to help you leverage the power of forecasting for your organization.

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